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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K Cain

K Cain

August 6, 2025

5  out of  5
rating by K Cain
"I recently worked with Melissa in the office. She was courteous, knowledgeable, and extremely kind! I have been with Christine since we moved to Kingwood in 1991. Christine has always been there for us and available any time!! We so appreciate her office and staff!!!"
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Pat Buttermore

August 1, 2025

5  out of  5
rating by Pat Buttermore
"State Farm and Christine Zenker came through for me when my neighbor’s tree fell on my garage, home and car in 2024. They were with me every step of the way. A big thanks to Melissa, Paxton and Ann who continue to assist me with my questions regarding rates, coverage etc….I would not consider going anywhere else. Thank you to an A+ agency."
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Stephanie Palomino

July 18, 2025

5  out of  5
rating by Stephanie Palomino
"I recently was shopping around for insurance and worked with Paxton Howard to get a quote. She was incredibly knowledgeable, patient, and took the time to walk me through every detail and policy option. Most companies I feel rushed and pressured, and with Paxton I genuinely felt supported. She worked quickly and explained everything thoroughly to me no matter how many questions I had. I highly recommend working with her for great insurance & great service!"
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Logan Gillan

July 18, 2025

5  out of  5
rating by Logan Gillan
"I absolutely love this agent compared to my previous agent! They listen to my needs and wants and they provide me with the things I’m looking for to protect my assets."
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Patricia Brennan

July 18, 2025

5  out of  5
rating by Patricia Brennan
"Great company. Have been with them since we moved to Kingwood in 1990. Great customer service - especially Melissa - who always answers my questions in a timely manner. Highly recommend Christine Zenker and her colleagues at State Farm."
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Thomas Gasiorowski

June 18, 2025

5  out of  5
rating by Thomas Gasiorowski
"I needed car insurance after purchasing another car and Melissa was quick to answer my questions and get the job done. Thanks Melissa"
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Ron Tish

May 13, 2025

5  out of  5
rating by Ron Tish
"Always extremely helpful and responsive. Excellent staff. Been our agent for the last 25 years."
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G A Kaye

April 23, 2025

5  out of  5
rating by G A Kaye
"Ann Lindley, Office Manager for State Farm, was informative, followed up regularly, and assured our flood policy was completed in a timely manner. Ann was very easy to work with and very helpful/pleasant in all our interactions! I highly recommend St. Farm from this office for any of your insurance needs! Greg & Katy"
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Christian Hernandez

March 26, 2025

5  out of  5
rating by Christian Hernandez
"Paxton was a huge help with my 2025 Hyundai Elantra! She brought great enthusiasm and was truly dedicated to ensuring my experience was seamless and enjoyable. I highly recommend her if you're looking for a smooth, first-time experience!"
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Derrick Nguyen

March 19, 2025

5  out of  5
rating by Derrick Nguyen
"Great and fast service. Thank you"
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Mark Norton

March 14, 2025

5  out of  5
rating by Mark Norton
"Excellent support and friendly service! Always knowledgeable, quick to meet needs. 🙂"
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Kaiden Auzenne

February 12, 2025

5  out of  5
rating by Kaiden Auzenne
"Paxton Howard was very professional and helpful in switching me over! 10/10"
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rudy feix

February 10, 2025

5  out of  5
rating by rudy feix
"Was recently notified my current home insurance will not be renewed. Carrier is leaving area. Found Zenker agency on Google search. That was my lucky day! This has been by far the best insurance agency I have EVER had dealings with. Anne has made this process extremely simple and understandable. I normally don’t leave reviews but they are simply the best ! I will be looking to move my auto insurance there when it’s renew time too."
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P. V.

February 8, 2025

3  out of  5
rating by P. V.
"To start off, the first time we met Ms. Zenker was when we signed up for multiple policies with her, and this was the last time we spoke with her after many, many years as she was just an image present or not in the back office. It is true that her staff, mostly, was very helpful in getting us through various ordeals. The last time I visited this office I sat patiently, waiting for the front desk person to get off the phone. Eventually, I realized after about 10 minutes that she was on a personal, not a business call. Then, upon moving we canceled all of our policies and we expected something from them, but there was nothing, no thank you or fond farewell, after many, many years of relationship."
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Dave Shalooom

February 7, 2025

5  out of  5
rating by Dave Shalooom
"This is my 4th State Farm agent in 27 years and by far the best. Christine and her staff (Paxton) are knowledgeable and very customer service oriented. I’m talking about truly customer service oriented."
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Rene Bowlin

November 26, 2024

5  out of  5
rating by Rene Bowlin
"I want to thank Anne Lindsey for her excellent performance, helping me secure new home & auto insurance with State Farm. Being 76 and having had a 20 yr policy with another company I had so many questions. She was so helpful and warm. I feel not only do I have a new home with State Farm, but more importantly a new friend whom I can depend on."
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Celeste Fontenot

November 15, 2024

5  out of  5
rating by Celeste Fontenot
"I have been a customer of Christine's since moving to Kingwood over 15 years ago. I have always received excellent service. Christine called me personally within hours of finding out my daughter had been in an accident in the KHS parking lot. Melissa has always answered all of my questions and been willing to work with me to get the most competitive pricing. Love this agency and the people."
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Shane Ross

February 20, 2024

5  out of  5
rating by Shane Ross
"Love Christine and all of her agents. Melissa was so patient with me and getting my new Bronco added."
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Aimee Bennett

December 15, 2023

5  out of  5
rating by Aimee Bennett
"I just wanted to add a little post to thank y'all so much for always being here for our family and business through out the years. I believe we have been with State Farm for over 25 years now and so thankful for everyone there. Christine's staff is absolutly amazing with their customer service! A special thank you to Anne and Christine who are the most wonderful people to work with. Over the years, I have called Anne for multiple questions regarding car insurance, home, company vehicle, second home, jewlerly, and business insurance. She always has our best interest which means a lot to us! Anne, thank you for always being so patient with me and always going out of your way to explain things so I understand them completly. You are such a wonderful person! I highly recommend this office! They are a true team of fantastic people!"
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Amanda Baker

September 18, 2023

5  out of  5
rating by Amanda Baker
"I dont know what I would do if I didnt have Melissa. She is an amazing person and so much help."
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Estephany Trevino

August 30, 2023

5  out of  5
rating by Estephany Trevino
"Lillian helped me so much by explaining my entire policy and what I am paying for and how it benefits my life. Thank you so much Lillian."
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Jessica Rudolph

August 17, 2023

5  out of  5
rating by Jessica Rudolph
"Lilian and Melissa were great to work with! They did everything they could to get us the best rates on our home and auto insurance. I truly appreciated the time they took!"
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Minerva Romo

August 4, 2023

5  out of  5
rating by Minerva Romo
"Thank you Melissa Bedford for your professionalism, quick and timely responses, courteous email communications, and overall excellent customer service! Melissa is very knowledgeable and has always helped our family with our insurance needs! She goes the extra step for her customers! Call Melissa for all your insurance needs!"
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Jennifer Rodriguez

May 31, 2023

1  out of  5
rating by Jennifer Rodriguez
"We have not had a very good experience with State Farm and this office. We had a leak in our home in January and even though State Farm is who told us to call a restoration company, they have denied our claim. The adjuster never came out to the house just went off of pictures that were sent to them. The restoration came on a Saturday at 6:30 in the evening because it was water damage from a busted pipe in the wall. They had to rip out dry wall and carpet and put dehumidifiers in for a week. We just wanted the house fixed but they claimed the company we used was overcharging. I don’t know anything about restoration but after going over everything on the invoice, it all seemed accurate. The cost was more than our deductible but they still denied the claim. We have tried to contact the office and get answers from Melissa or Christine but we just keep getting the run around. They don’t return calls and are just avoiding us at this time, saying they don’t deal with claims. We have asked to speak with someone who can help us and they just say they’ll get in contact with the adjuster, but we never hear back. So we’ve paid our insurance but just not able to use it. It’s all unbelievable how this is ok, and very disappointing."
Profile photo of Syed Ali Mustafa Shah

Syed Ali Mustafa Shah

January 23, 2023

5  out of  5
rating by Syed Ali Mustafa Shah
"Best Services."